Privacy
Last updated July 2026. Plain note on how Hale Clinic handles your information.
Who we are
Hale Clinic is a private aesthetic clinic in Mayfair. Privacy questions: privacy@haleclinic.com.
What we collect
- Consultation form details: name, phone, email, preferred contact method, concern, message
- Appointment and clinical information needed for safe care
- Basic technical logs when you visit the site
How we use it
- To reply to booking requests
- To provide care and aftercare
- To keep records we are required to keep
- To keep the website working and secure
Legal bases
Depending on the situation: consent, steps toward a contract, legitimate interests in running a safe clinic, and legal duties for medical records.
Clinical confidentiality
Clinical records stay confidential. Photos are only taken with consent and are not published on this website. Online case notes are anonymised and have no identifiable images.
Sharing
We do not sell personal data. We may use contracted processors (for example form delivery). We share information when the law requires it or for urgent clinical safety.
Retention
Enquiry data is kept only as long as needed to handle your request. Clinical records are kept according to professional and legal rules.
Your rights
Depending on applicable law, you may ask for access, correction, deletion, restriction or objection, and you may withdraw consent where that is the basis. Email us to ask. You can also complain to your local data protection authority.
Cookies
This site is light on cookies. We do not need heavy marketing trackers for the site to work.
Contact
Hale Clinic, 18 Brook Street, Mayfair, London W1K 5DQ · privacy@haleclinic.com